Refund Policy

Thank you for shopping with Husn!

At Husn, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

We accept returns on unused, unopened, and undamaged products within 30 days of the purchase date. To be eligible, the product must be in its original packaging, and you’ll need to provide a receipt or proof of purchase.

Please note: For hygiene and safety reasons, we cannot accept returns on opened or used products.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at support@husn.com with your order number and reason for return.
2. Return Authorization: Once approved, we will provide instructions on how to ship your product back to us.
3. Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. Approved refunds will be processed within 7–10 business days of receipt, using your original payment method.

4. Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Sale items or items purchased with promotional discounts
• Any products not in their original condition or packaging

5. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of receiving your order. We will gladly exchange or replace the item at no additional cost to you.

6. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process, and then place a new order for the desired item.

7. Contact Us