Return Policy

We Appreciate Your Trust in Husn Products

At Husn, we are committed to ensuring you love your purchase. If, for any reason, you’re not completely satisfied, we make returns simple and straightforward.

1. Return Eligibility

We accept returns of unused, unopened, and undamaged products within 30 days of the purchase date. To qualify for a return:

  • The product must be in its original, sealed packaging.
  • A receipt or proof of purchase is required.

Important Note: Due to hygiene and safety standards, we cannot accept returns on any products that have been opened or used.

2. Return Instructions

To initiate a return, please follow these steps:

  1. Contact Our Support Team: Email us  with your order number, the product you wish to return, and the reason for return.
  2. Follow the Return Authorization Steps: Once your return request is approved, we will send instructions for shipping the item back to us.
  3. Return Shipping Costs: Customers are responsible for covering the return shipping fees unless the return is due to a mistake on our end (e.g., defective or incorrect items).

3. Refund Process

Once your return is received and inspected, we’ll notify you of the refund status. Approved refunds will be issued to your original payment method within 7–10 business days.

Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

4. Non-Returnable Items

The following items are non-returnable:

  • Gift cards and promotional items
  • Sale items or items purchased with special discounts
  • Products that are opened, used, or not in their original packaging

5. Defective or Incorrect Products

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including return shipping at no cost to you.

6. Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange an item, please complete the return process and place a new order for the desired product.